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India Inc is going all out to upskill employees for the metaverse

India Inc is going all out to train employees in metaverse and allied technologies, recognising its massive potential as adoption of the immersive experience gathers momentum in the country.

Genpact, Flipkart, MG Motor, Ascendion, and Synechron, among others, are upskilling employees to work on metaverse-related projects, setting them up with avatars online, training them in Augmented Reality (AR) and Internet of Things (IoT), and setting up specific learning paths on the metaverse.

Metaverse is part of Web 3.0, the next evolution of the internet, and offers an immersive experience across industries, and for employees.

According to a report by Deloitte, the potential impact of the emerging technology on the Indian economy is expected to be between $79 billion and $148 billion per year by 2035.

Global professional services firm Genpact is using its learning platform Genome and training programmes to upskill teams on key metaverse skills.

So far, more than 70% of its workforce has been trained in data and analytics and have completed over 10 million learning hours.

"While we're still in the early stages of truly leveraging the metaverse, we understand its exponential value and the critical foundational skills needed to harness it, like data visualisation, analytics, data engineering, digital twin, computer vision, AR, IoT, AI, and blockchain," Piyush Mehta, chief human resources officer of Genpact, told ET.

The metaverse is poised to revolutionise every industry and function, from finance and healthcare to education, consumer products, city planning, dating, and beyond, said Naren Ravula, vice president and head of product strategy at Flipkart and head of Flipkart Labs.

The company recently conducted several upskilling courses and programmes on the metaverse via in-house experts through its 'Domain i/O' and 'Flipkart Labs School' programme.

Several employees were also trained in blockchain engineering and immersive technologies via the flagship 'Tech Marvel' upskilling programme.

"We also offer flexibility in the selection of course material, which has resulted in employees opting for courses in areas such as Metaverse and Web 3.0," Ravula told ET.

Synechron is looking to enhance metaverse capabilities in application development, blockchain, cloud computing, and sustainability to deliver interactive AR/VR experiences.

The firm plans to add 3D concept artists and engineers to complement this capability, said Peter McConville, senior director and global head of digital, Synechron.

The New-York-based company has been upskilling its creatives, technologists, and consultants to improve their knowledge of the metaverse.

Ascendion has trained its 200-odd employees over the last two quarters to be ready for metaverse projects, and over 100 employees are currently working on such projects.

Employees are being trained in core front-end skills, core game-design skills, quality engineering, data and AI related to metaverse.

The New Jersey-headquartered company is looking to upskill at least 400 employees in metaverse-related technologies over the next two quarters, said Prakash Balasubramanian, executive vice-president and global head, engineering practices and delivery.

Automobile company MG Motor has built MGverse, which allows customers to get a lifelike experience of its various cars, and is training employees to run the programme.

"Consumers today are spending more time digitally, so we have to evolve to create a zone where they can experience the car, personalise it, do a virtual test drive, all on the metaverse," said Gaurav Gupta, CCO of MG Motor India. As part of the overall scope the plan includes a learning and development zone in MGverse where employees and dealers would engage through training programmes, amongst others.


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