BENGALURU: Amit Agarwal, global senior vice-president and country head of Amazon India, said the country’s policies should enable a structural shift towards a more Digital India, and drive greater ease of doing business.
Talking with T〇l on the eighth anniversary of the company’s launch of operations in India, Agarwal said, "The policies should be facilitative and they should be more stable and predictable so that they can allow long-term investments, because for us to really achieve our vision of a Digital India, we have to invest quite a bit in logistics and digitisation, and all of that requires capital."
Agarwal noted that e-commerce is less than 3% of the overall retail pie and the pandemic has demonstrated how greater digital adoption is key to economic recovery and Indian growth. He said a consultative approach with different stakeholders would throw more light on a stable, predictable and facilitating policy that would accelerate the structural trend. I4lt should accelerate the growth of SMBs (small & medium businesses) online, allow long-term investments and allow customers to continue to have a great experience," he said.
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